Oregon Dry Cleaners Assoication
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Greetings!
Sheesh, we're more than half way through summer and I have no idea where the time has gone. Bob and I spent the spring & early summer debugging New-Used Equipment, our President Claire and her husband have been busy moving their plant from one location to another, our President- Elect has been remodeling his call office, our Secretary has been building a new home, our Past President has been working at several different cleaners, helping them out with consulting & training of new employees. It makes me realize that we're all really busy running our businesses and our lives. And yet we're all trying to volunteer to help our association and the industry. By the way we can always use more help, do you have an interesting tidbit of information, something you'd like to write an article on?, an idea or suggestion for the ODCA Board? The education committee has been busy working on the upcoming classes in association with the National Cleaners Association. I can't wait to attend these classes, it's been awhile since we've had such famous teachers train us here in Oregon. The convention committee managed to meet up at Spirit Mountain, and organize convention. This is a great location, there's entertainment for adults & children. Plus stunning views. The DEQ Advisory committee has been really hard at work for all of us and I would just like to say Thanks! for all their hard work. This newsletter is full of details about all of what has been transpiring behind the scenes, and the web site has been updated to reflect all of the upcoming events. I'd like to encourage you all to take time out to attend one of the classes, and it's never to early to start planning for convention! Enjoy the rest of your summer. ![]() Leslie Kettenhofen - Webmaster & Editor - Bob's Dry Cleaners- Florence
Dear Oregon Dry Cleaners, Actual Minutes from DEQ: Tetrachloroethylene (PERC)
#1— The Wonders and Woes of Wetcleaning with Ann Hargrove of NCA #2— Confidence at the Counter with Alan Spielvogel of NCA Mark Your Calendar for Two (2) Very Special Seminars Each to be Presented in Medford, Eugene and Portland This summer you’ll be able to notch up your operation’s wetcleaning and customer service skills in your own backyard because the ODCA has partnered with NCA (National Cleaners Association) and they’re bringing two of the industry’s foremost experts to Oregon to reveal their secrets for success at wetcleaning and customer service!
At these seminars you and your people will learn:Confidence at the Counter Your CSRs will develop new confidence and skills for handling garments and customers at the counter. They’ll learn what to look for, what to up charge and why it’s fair. They’ll learn the early warning signs of customer dissatisfaction, how to respond to common place questions and challenges, and lotsmore. The Wonders of Wetcleaning You’ll learn what equipment you need and why you need it, the chemicals to use, how to sort, test, avoid shrinkage, stretching and felting, minimize finishing, pre-spotting oily stains, the secrets for success with silk and wool, what you never wetclean, the difference between washing and wetcleaning, and lots more.
Medford Tuesday, August 22— 7pm-9pmLocation to be Announced Eugene Wednesday, August 23— 7pm-9pmThe Phoenix Inn 850 Franklin Blvd Eugene, OR Portland Thursday August 24 — 7pm-9pmThe Phoenix Inn 14905 SW Bangy Road Lake Oswego Registration (per person/per seminar):
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ODCA Convention 2006 - Brian Olson | |||
The dates are set and contracts have been signed! Your convention committee is pleased to announce that this years Oregon Dry Cleaners Association Convention will be held at Spirit Mountain Casino in Grand Ronde October 20-22.
These are exciting and challenging times to be a dry cleaner and no one understands this more than the Oregon Dry Cleaners Association. We are busy lining up informative and energetic speakers to help you cope with the day to day operation as well as the long range planning of your business.
The Spirit Mountain Casino and Lodge is the perfect venue to escape the daily grind. It offers dining in four restaurants and cafes, including Legends for fine dining and live entertainment in the Summit View. The lodge offers luxurious accommodations and a first class meeting facility geared to groups of our size. Spirit Mountain is the largest casino in the state of Oregon but kids aren’t forgotten. Playworld and the Arcade are located right next to the meeting rooms so the entire family can attend and stay entertained. Rest assured, the facility offers plenty of smoking and non-smoking areas so everyone will be comfortable.
We will keep you updated on plans for our annual
convention in your monthly
ODCA Newsletter. Watch for detailed
information on the Spirit Mountain
Casino as well as updates on our speakers and
vendors! To learn more
about Spirit Mountain, go to
http://spirit-
mountain.com/
To
learn more about The Oregon Dry Cleaners
Association annual convention as well
as a wealth of other information, check out
http://oregondrycleaners.org/.
ODCA Convention Committee Contacts:
Brian Olson, Chair: (503)-244-9707
Leslie Kettenhofen: (541)997-9255
Karen Shinabery: (503)325-5235
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Board Meeting - August 12th, 2006 | |||
Valley River Inn, Eugene 10:00am - 3:00pm
Board Meetings are open to the membership and ALL MEMBERS are encouraged to attend. Contact Secretery Tammy Thompson at tthompson@oregondrycleaners.org if you would like to attend or to have a subject added to the agenda.
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