Thought for the Day!

Oregon Dry Cleaners Assoication

January 2007




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News from the Oregon Dry Cleaners Association )
Greetings! June 2007
In This Issue
  • A Message From President Scott McClure. . .
  • Computer Security & Powerpoint Classes In Florence, by Michael OConnor
  • ODCA Convention 2007
  • From the Editors Laptop...

    BREAKING NEWS...

    KATU News removes "Dry Cleaning's Dirty little Secret" from Website.

    A meeting was held on Thursday May 31st between ODCA President Scott McClure and KATU Reporter Anna Song. The result of this meeting is that KATU has removed the entire "Dirty Secret" segment and links from their website. Details of this meeting will be reported in next month's ODCA Newsletter.

    There is an ancient Chinese curse that goes something like this. "May you live in interesting times"

    I think that pretty much sums up the last two months for the dry cleaners of Oregon. We started with a silly little piece in the Willamette Week which was followed by the City of Portland's website page telling people not to go to dry cleaners. Then the Earth Day garbage from KATU in which individuals from our own industry chose to blatantly lie about a product they don't use simply for the sake of "building" their own business. All this was capped off by the KATU news piece, "Dry Cleaning's Dirty Little Secret" featuring the same people as the Earth Day piece.

    Anna Song, the reporter on this story, (or as I like to call her, Miss Information), claims that she didn't have anything to do with the Earth Day segment, that it was done by someone else. I guess it doesn't really matter. This station, and the media in general seem to have a vendetta against our industry and it's a no-holds-barred, anything goes campaign for ratings.

    It was no more than 5 minutes after the KATU piece aired on May 10th that my CSR called me at home to tell me she got an anonymous call, (don't people realize that almost EVERYONE has caller ID nowadays?) from an outraged customer who was going to be out front picketing the next day. I spent the better part of the next two days at my front counter assuring customers that, no, they weren't going to get sick if I cleaned their clothes. It wasn't so difficult to put them at ease. I simply explained the facts and a short history of dry cleaning and PERC. I think the one thing that I said that gave me the most credibility in their eyes was when I pointed out that it was a sweeps week. That statement, and that statement alone, validated the other information I was giving them and put their fears to rest.

    I remember at convention in 1999, then President Elect Gary Campbell said, "These are serious times for dry cleaners". I think those words are just as valid today as they were then. At that time our worry was mostly about the issues surrounding "retroactive liability". Today though, the media has latched onto the environmental banner and the media has more power to persuade our clientele than any regulator ever will.

    As a PERC cleaner, my perspective will be somewhat different than those of you using alternative solvents. But should it be? While doing research for the fact sheet, now posted on the ODCA website, I ran into a curious oddity. When I did a google search for EPA PERC Cancer, and no matter how I changed the wording, a web page came up linking GreenEarth solvent to cancer in mice. You do the math.

    So what happens now? We as an industry have defended ourselves with every logical scientific document we can find. We have changed the way we operate in the name of the environment. We have put into place, procedures to prevent contamination and clean up contamination from past practices. By our own hand we have regulated ourselves. To what end?

    To what end indeed! The media will state that 80 to 85 percent of our industry uses PERC. Yes, you did hear 99 percent in the KATU Earth Day segment. The reality is we only use 12 percent of the PERC produced. That would be TWELVE PERCENT.

    Why isn't anyone asking about the other 88 percent? Where is it going? Who is using it? What is it for? And now I ask you; Why is our industry being targeted when others are not? Why is our industry taking the brunt of the environmental attacks and spending the bulk of the money to defend itself when we are clearly a minority user of this product?

    I would suggest it's time for a change. I would suggest it's time to start pointing the finger at this other 88 percent and I would suggest that it's time they step forward and help in the defense of the product we all use. I would suggest it's time we stopped being the sacrificial lamb. Is this the answer? I don't know. I do know however that the methods used by our industry to justify our continued use of PERC aren't working.


    Brian Olson CED, Director, District 1 - Newsletter Editor

    A Message From President Scott McClure. . .

    Another month has gone by and we are all enjoying the Memorial Day weekend. I hope you all had a relaxing time with family and also honored our fallen soldiers because without them we would not enjoy the freedoms that we have.

    This has been one busy month in the news for the dry cleaners in Oregon. I have to say that the attacks were mostly filled with incomplete facts or ignoring them altogether to get their negative opinions across to the their readers and viewers. How much damage was done to the industry remains to be seen but this is what we have been doing to protect our rights as business owners.

    First, to help dry cleaners all over Oregon, is to have answers to give to customers if questioned about the effects of PERC. Brian Olson developed a fact sheet that answers most of the concerns and misstatements that were aired on the KATU "Investigative Report". I want to thank Brian for writing this and also thank Nora Nealis of the National Cleaners Association for her help and input in putting out this important document. Members like Brian are what make this association important. I also want to mention the fact that the Korean American Dry Cleaners Association has joined ODCA in this matter as well as the negative piece "Un-PERC Your Clothes" put out by the City of Portland on their website. I have a meeting scheduled with the reporter, Anna Song, who wrote the piece for KATU, on Thursday May 31st to discuss the piece and see what we can do to correct the misinformation. I will report back with the results of our meeting in the next newsletter.

    The second issue is the City of Portland putting up the "Un-PERC Your Clothes" page on the City website that says do not go to PERC cleaners and don't go to alternative solvent cleaners unless they use water. I contacted Commissioner Dan Saltzman's office and finally received a call back from his chief of staff and a meeting was set up. That meeting was on May 10th and Kathey Butters of ODCA and Sam Kim of KADCA , along with myself convinced them to take the page down. We are working with them to revise the sheet before it is reposted. I will keep you updated on these developments also.

    As you can see, it really has been a busy month, but that leads me to the big question, What direction is the dry cleaning industry headed? Is PERC on its way out just like in California because of the hysteria surrounding it? Are the environmentalists going to attack all of the alternatives because they believe water is the answer? What happens if there is a water shortage? I don't have the answers to these questions because they change daily. Let me hear from you the readers of this newsletter. Where do you think the direction is going? All of these issues affect your business and your right to exist.

    The Clean Show is in Las Vegas June 11th. Mickie and I will be in attendance and will be looking at all the new cleaning technologies. I will be talking to people from other parts of the country to get their views about the challenges that they face with regulatory rules. I'll also ask how their associations are dealing with the backlash and what actions they have taken to defend themselves. In the July newsletter I will discuss new cleaning and pressing equipment that I will see at the show and how I think it fits into the future of our industry.

    Thanks for your support.

    Computer Security & Powerpoint Classes In Florence, by Michael OConnor

    The ODCA held a computer related seminar in Florence, Oregon on Saturday April 28th. The seminar was ably hosted by Leslie Kettenhofen, the ODCA's computer guru and President Elect.

    There were two sessions. The morning session consisted of Security and Maintenance Tips for your computer while the afternoon was spent creating your own Powerpoint presentation.

    The security and maintenance portion of the show was worth the drive itself. How many people out there know how to sufficiently maintain their computers? Are you flying by the seat of your pants hoping nothing happens to yours? Is the computer an integral part of your dry cleaning operation?

    If it is, do you know how to clean the inside of your tower to maintain adequate cooling without frying your motherboard? If your memory is low, do you know how to defrag it to gain more disc space and make it run more efficiently? Do you know the results of constantly touching an LCD monitor that was never meant to be touched?

    Also covered was various anti-virus software that is available on the Internet. Software such as this is a MUST in this day and age. The results of not using anti-virus software are in a word - BAD.

    The afternoon class was spent learning how to put together a Powerpoint Presentation for your business. By the end of the seminar we had our own disc of the presentation we had just designed. Mine consisted of seven slides that highlighted the features and benefits of my shop.

    These included pictures that were downloaded from the web and an amazing array of graphics and special effects you can choose from to add your own special touch. I had mine choreographed to "Moonlight Sonata", (Queen's "We Will Rock You" was already spoken for). Ok, I kid about the music, we didn't have that much time, but it certainly can be done.

    At the end of the day we had a very professional looking presentation with which to advertise our business. More importantly, we had the tools and know-how to create one on our own.

    Throw in the Toasted Hickory Steak sandwich for Quiznos, Jalepeno Chips, with a Cherry Coke and I'm thinking the $29.00 cost to attend was a no-brainer!

    ODCA Convention 2007

    ODCA Convention 2007
    October 5th & 6th
    Kah-Nee- Ta
    High Dessert Resort & Casino

    The wide open spaces of Kah-Nee-Ta create a bountiful mecca for recreation. Natural hot springs pour into the pools, and Warm Springs River follows the canyon floor to create a spectacular water world that's ideal for kayaking. Roam where the natives once did among the rugged landscape by foot or by horse. The key ingredient to any convention resort spot is a place that offers pleasure and relaxation. Kah-Nee-Ta provides visitors a place to enjoy the quiet and immerse themselves in a variety of activities at the same time. Whether seeking an active day in the sun playing golf, volleyball or tennis, or just relaxing with a book by the pool, visitors can choose from any array of activities offered at the resort.

    A host of activities await visitors to Kah-Nee-Ta High Dessert Resort & Casino

    • Par 72 Championship Golf Course
    • Double Olympic-sized Hot Springs Mineral Pool
    • Rafting and Kayaking
    • Arcade
    • Bicycling
    • Fitness Center
    • Casino with over 300 slots
    • Hiking
    • Spa Wanapine
    • Tennis

    Join your fellow dry cleaners for the annual ODCA convention October 5th and 6th. Come a day early and stay a day late to enjoy all that Kah-Nee-Ta High Dessert Resort & Casino has to offer.

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